R S Veterinary & Rider Physiotherapy are committed to protecting your privacy.  We may ask you for personal information such as your name, address, email and phone number, along with details relating to your animal(s) if relevant.

Video footage of you or your animal may be taken with your prior consent for assessment purposes.  This data will be deleted once its purpose has been achieved or at any time prior to this at your request.  With your consent this information may occasionally be shared for educational purposes or liaising with other health professionals involved in your/ your animals care.

The way your personal data is stored and processed is governed by the General Data Protection Regulations (GDPR).

Information will be held on password protected digital files or securely stored paper documentation for the purpose of customer registration, arranging appointments and clinical documentation.

We are legally required to obtain Veterinary consent prior to assessment/ treatment of animals.  Data will be shared with such Veterinary practices for the purpose of identification and sharing post assessment reports.  Data may also be shared, with your consent, with other health professionals and organisations relating to your care or that of your animals via encrypted email.